At Zeeva Honey, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
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Your name
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Email address
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Phone number
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Billing and shipping address
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Order and purchase details
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Payment and transaction information
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Information you provide when contacting customer support
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Device, browser, and website usage information
We only collect information that is reasonably necessary to operate our website, process orders, provide customer service, and improve our services.
2. How We Use Your Information
We may use your information to:
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Process and fulfill your orders
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Arrange delivery of your products
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Process payments
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Send order confirmations and shipping updates
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Respond to customer questions and support requests
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Process eligible refund or damage claims
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Improve our products, website, and customer experience
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Prevent fraud, misuse, and unauthorized activity
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Comply with applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through third party payment providers.
Zeeva Honey does not intentionally store complete debit card, credit card, or other sensitive payment credentials on our own systems when payment is handled by a third party.
Your payment information may be subject to the privacy policy and terms of the payment provider you use.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help provide essential website functionality, remember preferences, understand website usage, and improve your experience.
You may be able to control or disable certain cookies through your browser settings. Some website features may not function properly if essential cookies are disabled.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers who help us operate our business, including:
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Payment processors
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Shipping and delivery partners
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Website and technology service providers
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Customer support providers
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Analytics or marketing service providers, where applicable
We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or business.
6. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.
7. Third Party Websites
Our website may contain links to third party websites or services.
Zeeva Honey is not responsible for the privacy practices, content, or security of third party websites. We encourage you to review their privacy policies before providing personal information.
8. Your Information
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy related request, please contact us using the details below. We may need to verify your identity before processing certain requests.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Zeeva Honey
Email: hello@zeevahoney.com
By using our website, you acknowledge that you have read and understood this Privacy Policy.