At Zeeva Honey, we are committed to ensuring your order reaches you safely and on time. Please review the information below regarding order processing, shipping, and delivery.
Order Processing
Orders are processed after successful payment confirmation.
We generally process and dispatch orders within 1 to 3 business days. Orders placed on Sundays or public holidays may be processed on the next business day.
Once your order has been dispatched, you will receive tracking information where available.
Delivery Time
Estimated delivery times may vary depending on your location and courier service.
- Local and nearby locations: 2 to 5 business days
- Other locations in India: 3 to 7 business days
- Remote locations: Additional delivery time may apply
Delivery estimates are not guaranteed. Delays may occur due to weather, public holidays, courier disruptions, transportation issues, or other circumstances beyond our control.
Shipping Charges
Applicable shipping charges will be displayed at checkout before you complete your purchase.
From time to time, Zeeva Honey may offer free shipping promotions. Such offers are subject to the terms displayed on the website.
Order Tracking
After your order has been dispatched, tracking details may be sent to your registered email address or phone number.
You can use the tracking information provided to check the status of your shipment.
Shipping Address
Please ensure that your name, delivery address, phone number, and other order details are accurate before placing your order.
Zeeva Honey is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
If you need to correct your shipping address, contact us as soon as possible at hello@zeevahoney.com. We will do our best to assist you before the order is dispatched.
Damaged, Leaking, or Missing Items
We take care to package our honey products securely for transportation.
If your order arrives damaged, leaking, or with missing items, please contact us promptly at hello@zeevahoney.com. Please include your order number and photographs of the package and affected products so we can review the issue and assist you.
Returned or Undelivered Orders
An order may be returned to us because of an incorrect address, unsuccessful delivery attempts, refusal to accept the shipment, or other delivery-related circumstances.
If an order needs to be shipped again due to circumstances attributable to the customer, additional shipping charges may apply.
Contact Us
For questions regarding shipping, delivery, or your order, please contact:
Zeeva Honey
Email: hello@zeevahoney.com
We are happy to assist you with your order and shipping-related questions.